Shipping

At Novus Fumus, we ship products directly from our own stock. Shipping costs may vary by product and are shown in your shopping cart. Of course, sometimes we might run out of stock, but we will let you know immediately after your order.

When will I receive my order?

If you order on business days before 16:00, we will ship it the same day.

Orders placed before 16:00 on Fridays are usually delivered on Saturday. Anything after 16:00 on Friday will be delivered on Tuesday.

You will always receive a Track & Trace code (unless you choose a shipment without it).

Shipping costs within the Netherlands

Shipping costs depend on what you buy. For orders from € 50, shipping is free (within the Netherlands only). You can choose from several shipping options:

• Mailbox package without track & trace, € 2.95 Unfortunately, there is no track & trace with this option. Order before 16:00 and we will ship it the same day. After 16:00 it will be shipped the next working day. (Monday to Friday)
• PostNL mailbox package, € 4.95 Mailbox package with track and trace. Order before 16:00 and we will ship it the same day. After 16:00 it will be shipped the next working day. (Monday to Friday)
• Package, € 8.50 Order on business days before 16:00 and we will ship it the same day.

Who delivers it?

Domestic packages are shipped with PostNL. Packages outside the Netherlands are shipped with UPS.

What if my package cannot be delivered?

Not at home when your package arrives? No worries! It will be brought to the nearest pickup point. The delivery person will leave a note indicating where you can pick up your package the next day. Questions? Feel free to contact us.

CO2-neutral shipping

Orders at Novus Fumus are delivered climate-neutrally by PostNL. They do their best to minimize CO2 emissions throughout the logistics process: from the moment your package is picked up at Novus Fumus until the delivery person is at your door. As many packages as possible are delivered with electric delivery vans, or the vans run on sustainable fuel HVO100: a change you don't see, but much better for the environment. So, relax and order your items from Novus Fumus without guilt!